I upgraded to DW CC v. 21.0 on Mac. For no apparent reason, I cannot get DMXzone to activate. When I open it, the three PVII extensions that I want to load already appear; when I click the refresh button, nothing happens; when I click the Reinstall All link, nothing happens; and the Installed icon at the bottom of the DMXzone screen is grayed out. I then quit and reloaded DW but the extensions do not appear in the Insert drop-down options.
Next, I attempted to replace the DMXzone application. When I dragged the new DMXzone icon into my Applications folder, I got a message saying "The operation can't be completed because the item 'DMXzone Extension Manager" is in use." However, I cannot close/quit DMXzone on my machine; when the DMXzone screen is active, the main menu on my iMac doesn't show the apps name as being active; there's no File > Quit option to choose.
I've searched this forum for "Extension Manager" but find nothing related to this problem.
What might you suggest I do to enable my three much-needed PVII extensions to appear in DW CC v. 21.0?
Thanks, in advance.
Warren